Thank you for your honest feedback. We’re glad to hear the print quality met your expectations, but we’re sorry the icing sheet didn’t blend into the cake as you had hoped. The type of frosting, moisture level, and even refrigeration can all affect how quickly an edible image softens. We’d love the opportunity to help troubleshoot what happened and offer some tips for the best results next time. Please feel free to reach out—we’d be happy to help make your next experience a better one.
