Shipping policy

Edible Final Touch · Shipping information

Shipping Policy

A quick guide to dispatch, estimated carrier transit times, and tracking.

Shipping at a glance

  • Dispatch cutoff: Orders placed before 1:00 PM Eastern Time typically ship the same business day. This is a dispatch estimate, not an arrival-time promise.
  • Transit estimates: Ground and Express estimates vary by destination. See the regional estimates below; arrival dates are not guaranteed.
  • Carriers and options: Purolator, UPS, FedEx, and DHL. Available services depend on your address and the option selected at checkout.
  • Coverage: Coverage for loss or damage depends on the selected service and its applicable carrier terms.

Carriers and dispatch

We use Purolator, UPS, FedEx, and DHL. Service availability and timelines depend on your address and the service chosen at checkout.

Orders placed before 1:00 PM Eastern Time typically ship the same business day. This cutoff describes when an order typically ships; it does not promise a delivery date.

Estimated shipping times within Canada

Open a region for Ground and Express estimates. Service availability and timelines depend on your address and the service chosen at checkout.

Need to know: regional estimates
  • Ontario, including the GTA
    Ground 1–3 business days · Express 1–2 business days
  • Québec
    Ground 1–3 business days in the south (longer in northern regions) · Express 1–2 business days
  • Manitoba
    Ground 3–5 business days · Express 1–3 business days
  • Saskatchewan
    Ground 3–5 business days · Express 1–3 business days
  • Alberta
    Ground 3–5 business days · Express 1–3 business days
  • British Columbia
    Ground 3–6 business days (coastal and remote areas may take longer) · Express 1–3 business days
  • Atlantic Canada (NB, NS, PE, NL)
    Ground 3–7 business days · Express 1–3 business days
  • Territories and Northern Communities
    Ground 5–12 business days · Express 2–5 business days (weather and air-cargo dependent)

Labour disruptions or severe weather may extend Ground timelines. For time-sensitive orders, consider an Express option and allow an extra 1–3 days. The estimates above are not guaranteed arrival dates.

Tracking and coverage terms

Important: Coverage for loss or damage depends on the selected service and its applicable carrier terms. Tracked services do not cover delivery delays or missed event dates. For deadlines, select Express/Priority and add 1–3 buffer days.

Tracking: Included on Expedited/Xpress/Express/Priority (per carrier terms).

International shipping, including the USA

Need to know: international shipments

We offer worldwide delivery via UPS, FedEx, Purolator, and DHL. Edible prints are sealed in food-grade zipper bags and shipped in rigid mailers or boxes.

Import duties and VAT are paid by the recipient. Customs inspections may extend transit times.

Track your parcel

For information about refunds, see our Refund Policy.