From a print quality perspective the picture was perfect. However we followed the instructions for laying the image on the cake and it never melted into the cake as we hoped. Even after two days sitting on top of the cake the image was still difficult to cut cleanly and was like eating paper. I will try again to see if the result was something I did wrong but I was disappointed with this first result.
Thank you for your honest feedback. We’re glad to hear the print quality met your expectations, but we’re sorry the icing sheet didn’t blend into the cake as you had hoped. The type of frosting, moisture level, and even refrigeration can all affect how quickly an edible image softens. We’d love the opportunity to help troubleshoot what happened and offer some tips for the best results next time. Please feel free to reach out—we’d be happy to help make your next experience a better one.
I've ordered from this company a few times. They are always so kind and accommodating during every order even when i order on short notice. The edible sheets always look good. I will continue to order here and will always recommend to anyone looking for edible icing sheets.
Thank you so much, Tiffani! 😊 Your continued support truly means a lot to us. We’re so happy to hear you’ve had great experiences with every order, and we really appreciate your trust and recommendation!
The Edible Final Touch team was amazing to work with. Kinaz sent proofs and adjusted the colours to make the image perfect. The quality of the cake toppers was the best we have used. Highly recommend!
Thank you so much for your kind words! 😊 It was truly a pleasure working with you, and we’re so happy you loved the final result. We really appreciate your support and recommendation!